The Delivery Service

Getting Your Order To Final Destination

After you place the order, you'll receive an order confirmation email with your order number and purchase information. We will start working out the logistics behind the scenes, and as soon as your order is scheduled for fulfilment, we'll email you the date of the planned arrival so you can plan on receiving your order as smoothly as possible.

At the checkout, you can select from a few delivery methods, depending on what you've ordered and where you live. If you're unsure if your order can be delivered, contact us, and we'll advise you on the best option.

Standard Pallet Delivery

​​This is our standard delivery method for all orders over 350kg of weight.

It is important to note that this type of delivery will not be unloaded and stored for you. Delivery is completed when the product has been dropped off in a safe place at the specified delivery address and signed for by the customer or their representative.

Our distribution partners carry out most pallet deliveries in 18-tonne delivery trucks. If you believe a truck of this size will not be able to deliver to your area, please contact us to see if alternative delivery arrangements can be made before placing the order. Often, there can be limitations with residential deliveries made with large transport trucks, so any information you can provide will help us work out the best solutions. 

It is important to note that all pallet deliveries are performed with a hand pallet truck, which doesn’t operate on gravel or ‘chipping’ driveways. Therefore, it is important that you tell us in advance so your delivery time does not delay.

 

The Final 40FT® (Our Concierge Hand Trolley Delivery)

The Final 40 FT® is our concierge hand trolley delivery and is available for all orders up to 350kg in weight. 

With The Final 40FT®, our delivery team member will unload your order and place it in your shed or garage or wherever we can access our hand trolleys. This type of delivery works specifically well for harder-to-reach locations or where it’s impossible to use the hand pallet truck and a pallet.

In rare circumstances, if we cannot provide the Final 40 Feet®, especially in select remote areas where we need to use a third-party logistics provider, we'll always advise you in advance and work out the best delivery option.

 

Our Current Delivery Rates

Your Order	Delivery Method	Price
1kg - 349kg	The Final 40FT®	€20
350kg - 1100kg	Standard Pallet Delivery	€40
1101kg - 2200kg	Standard 2 Pallet Delivery	€80
2201kg - 3300kg	Standard 3 Pallet Delivery	€120

Returns & Refunds

We hope you will enjoy your purchase, but if there is anything you’re not satisfied with, for your peace of mind, we offer a 30-day full money-back guarantee on all orders, and that includes free returns.

We encourage you to inspect your order upon delivery with the driver present to ensure everything is satisfactory and you are happy with your purchase.

Last updated: August 2024